7.6 Security and Safety procedures



  • Always ensure you sign the Sign In/Out Register located at each facility or external site.

  • Please take the time to familiarise yourself with the Fire and Emergency procedures of facility or external site if you are assigned frequently at that site.

In the event of a situation created where you feel threatened:

  • Always remain calm.

  • Walk away.

  • Report to the facility, external site manager or Therapeutic Dog Services Manager.

If the situation is serious, follow staff member’s directions and:

  • Take note of any details that may be helpful to investigations after the incident.

  • Any incident no matter how small should be reported.

Ambulance, Fire, and Police: 000 Police Assistance: 131 444 Poison Information Centre: 13 11 26 Fire Evacuation Plan The following steps are to be carried out in the event of a fire:

  • Stay Calm.

  • Evacuate immediately.

  • Close door and alert appropriate Manager or Supervising Staff Member.

  • Clients, Volunteers and Staff to evacuate via safest exit and assemble at the emergency

  • Evacuation point designated for facility or external site

  • Manager or Supervising Staff Member to account for all Personnel and Clients.

  • Stay out of the building until given the all clear by appropriate authorities.

  • It is the Staff, Volunteers and Clients (or their Carer/s) responsibility to study emergency evacuation plan and to be aware of all exits in the event of a fire.

Bomb Threat The following steps are to be carried out in the event of a bomb threat:

  • Stay Calm.

  • Evacuate immediately.

  • Close door and alert appropriate Manager or Supervising Staff Member.

  • Clients, Volunteers and Staff to evacuate via safest exit and assemble at the emergency

  • Evacuation point designated for facility or external site

  • Manager or Supervising Staff Member to account for all Personnel and Clients.

  • Stay out of the building until given the all clear by appropriate authorities.

  • It is the Staff, Volunteers and Clients (or their Carer/s) responsibility to study emergency evacuation plan and to be aware of all exits in the event of a bomb threat.

Accident & Incidents The following steps are to be carried out in the event of an accident or incident: If you witness an accident or incident regarding a Client, Volunteer or Staff member, please notify the Manager or Supervising Staff Member as soon as possible. The situation must be assessed, and the following steps taken:

  • Stay calm.

  • Alert appropriate Manager or Supervising Staff Member.

  • Contact emergency phone number from Staff/Volunteer or Client file.

  • An accident/incident report is to be completed by the Manager and Supervising Staff Member.

  • The required accident/incident report is to be signed by all facility or external site Management, Staff and Volunteers in attendance at the time of the accident.

  • Please also file an accident incident report with Therapeutic Dog Services so management can follow up.

Therapeutic Dog Services Incorporated

Get in Touch

For all inquiries please contact

Therapeutic Dog Services

Email: therapydogs@tdsinc.com.au

Phone: 0481293370

or

AAI Discovery Centre

Email:

support@tdsinc.com.au

Phone: 0415 132 654

For all inquiries please contact us

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