4. Members Benefits


Eligible employee/volunteers at Therapeutic Dog Services are provided insurance coverage to all employees in the manner prescribed by law.

Benefits eligibility is dependent upon a variety of factors, including employee classification.

The following benefit programs are available to eligible employee/volunteers:

Eligible employees are provided with the following Insurance benefits.

TDS Inc holds an insurance policy

Policy: Public Liability, Products Liability, Professional Indemnity and Volunteer’s insurance coverage.

Policy: 50 NPA 362359

Public Liability $20,000,000

Products Liability $20,000,000

Professional Indemnity $10,000,000

Volunteer Insurance coverage

Therapeutic Dog Services provides employment insurance program at no cost to employee/volunteers. This program covers any injury or illness sustained in the course of employment that requires medical, surgical, or hospital treatment. Subject to applicable legal requirements, volunteer workers' compensation insurance provides benefits after a short waiting period or, if the employee is hospitalized, immediately.

Employees who sustain work-related injuries or illnesses should inform their supervisor immediately. No matter how minor an on-the-job injury may appear, it is important that it be reported immediately. This will enable an eligible employee to qualify for coverage as quickly as possible.

Neither Therapeutic Dog Services nor the insurance carrier will be liable for the payment of volunteer workers' compensation benefits for injuries that occur during an employee's voluntary participation in any off-duty recreational, social, or athletic activity sponsored by Therapeutic Dog Services.

Dog and Handlers Insurance


You are not covered by TDS Inc insurance and not authorised to visit facilities as a TDS Inc Dog/Dog Handler team

until you achieve current accreditation status.

We are committed to providing adequate insurance cover for volunteers whilst they carry out their volunteering roles that have been approved and authorised by us.

Therapeutic Dog Services Incorporated has the following insurances:

  • Public Liability

  • Professional Indemnity

  • Product Liability

  • and Volunteers Insurance


Covers you, working within Therapeutic Dog Services partner facilities. This covers you and your dog from any damage or claims to a facility, (such as if a dog smashes something or bites etc.) It does not cover you and your dog for injury (such as falling down the stairs at a facility). This would be a claim against the facility, at which you were working. Each facility has their own public liability insurance to cover for these types of incidents.

To ensure this insurance covers you for any incidents that occur while you are providing community work in a volunteering capacity with us, you need to:

1: Hold annual membership (community work volunteer) with Therapeutic Dog Services:

  • Volunteer Membership (renewable each year in January)

2: Supply Therapeutic Dog Services with

  • Yearly Vaccination for your dog (C5): annual vaccination, by a certified veterinarian. (Supply copy of vaccination)

  • Yearly Veterinarian Clearance form: annual physical examination, by a certified veterinarian.

  • National Police Clearance (valid for 3 years) you may also require a DHS screening

3: Attend all mandatory training and participate in industry partner community work placement in a volunteer capacity.

4: Comply with the organisation’s policies and procedures: Governing Rules and Regulations, and Volunteer Code of Conduct. Governing Rules>

5: Comply with external facility policies and procedures: General Governing Rules and Regulations, and Volunteer Code of Conduct within industry placement. Industry placement Governing Rules>

6: Report an incident as soon as it has occurred. (Incident report at external facility and Incident report for Therapeutic Dog Services.) Incident reporting>

We want to let you know that the following events are unlikely to be covered by our insurance:

  • actions that are beyond the scope of your role, or that occur without appropriate authority or permission from us

  • criminal activity (including criminal charges arising out of driving incidents)

  • dishonest or reckless activities

any visitations or activity that occurs without appropriate authority or permission from Therapeutic Dog Services Incorporated

Therapeutic Dog Services Incorporated

Get in Touch

For all inquiries please contact

Therapeutic Dog Services

Email: therapydogs@tdsinc.com.au

Phone: 0481293370


AAI Discovery Centre



Phone: 0415 132 654

For all inquiries please contact us

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